The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 523 |
| Houston, TX | 376 |
| Washington, D.C., DC | 250 |
| Philadelphia, PA | 246 |
| Seattle, WA | 239 |
| Atlanta, GA | 218 |
| Denver, CO | 204 |
| San Francisco, CA | 149 |
| Sacramento, CA | 140 |
| Indianapolis, IN | 140 |
| Orlando, FL | 135 |
| Miami, FL | 129 |
| Boston, MA | 124 |
| Detroit, MI | 118 |
| Portland, OR | 116 |
| Minneapolis, MN | 108 |
| Brooklyn, NY | 99 |
| Jacksonville, FL | 91 |
| Oakland, CA | 90 |
| Littleton, CO | 86 |
| Salt Lake City, UT | 84 |
| Baltimore, MD | 82 |
| Pittsburgh, PA | 70 |
| Tampa, FL | 63 |
| San Jose, CA | 60 |
| New York City, NY | 60 |
| Reno, NV | 46 |
| Tacoma, WA | 46 |
| Saint Paul, MN | 40 |
| Albuquerque, NM | 39 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
ItzHuntE (@ItzHuntE) reported @Tzonee_ @Xfinity Yea, if you're connected with ethernet and getting 40% loss that's just awful, with wifi it's to be expected though.
- urv 😷🏳️🌈🚴🏻♀️📷 (@theurv) reported
Still no internet at home so I’ll continue to use the phone for streaming. No clue when @Xfinity will be online. @Scott_Wiener random idea - network providers should have to cut their monthly bill proportional to number of days with downtime so we don’t have to pay for no service
- Viraj Sahai (@SahaiViraj) reported
@Xfinity @comcast not just that they also added xfi complete and charged me a getting started and shipping fee for a service that i didnt want in the first place. Please help
- GarbageCatGaming 🐾 (@GarbageCatGamer) reported
Okay so Comcast is down. Keeping my fingers crossed they get their **** together before stream time 😩
- Stellaride51 (@stellaride51) reported
****. ****. ****. MY XFINITY BOX JUST SHUT DOWN ON ME!!!!!!!
- Chicspeer (@chicspeer) reported
@Xfinity Can’t watch anything down again!!!
- Andrew Keough (@Ang62) reported fromShelburne, Vermont
Anyone else get these absurd messages from their @Xfinity servers saying “your internet connection is unstable” when you’re literally sitting on top of the server?!? #garbage
- JaxWatch (@WatchJax) reported
@markfromjax @Xfinity I had the same issue at my office. I was going to call Comcast biz to do something about it, but I decided to reset the router first just in case thinking it wouldn't work but they always ask. It actually worked to bring speeds back to where they were supposed to be.
- Emily Bloch (@emdrums) reported
@markfromjax @Xfinity @Xfinity this sucks. And we both work from home. Can you do… anything?
- bankss (@Dominic_deniro) reported
@Xfinity customer service line sucks!! Bullsh*t *** workers they got
- Mahsa Amini (@mahsaaminiiiii) reported
@ArtByAyala @comcast we need your help, #mahsaamini was killed in iran due to not wearing hijab “properly” and now the tyrannical regime killing protesters, the regime cut the internet off and people in iran don’t have access to the internet, please be our voices and spread the words #IranRevolution
- J Reed (@Stoes22) reported
Xfinity is on some bull crap man
- Ben Cieslik (@bmcieslik) reported
@Xfinity how do I get help that actually helps? I’ve been on four different support chats and calls that haven’t resolved my issue! I’m a new customer with all kinds of regret already! I like tech and this is beyond frustrating.
- Crystal (@ItsCrystalSue) reported
Our @Xfinity home Internet service is so unusable that I think we are going to have to move. They’ve sent 5 techs out & it still crashes every few MINUTES. It’s a problem with their network. THEY REFUSE TO FIX IT. Worse, they try to CHARGE US $100 to NOT fix it!
- Formerly Produced Screenwriter Don (it) (@Don66249053) reported
Comcast informed me they can't do anything about my constantly crashing internet and cable because they spent all their money blanketing TV with commercials promoting how great their service is.
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