Penn State University hiring Library Services Associate in Penn, Pennsylvania, United States | LinkedIn (2024)

APPLICATION INSTRUCTIONS:

• CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
• CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
• If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.

JOB DESCRIPTION AND POSITION REQUIREMENTS:Join our team! Penn State Berks’s Thun Library is looking for a Library Services Associate (Library Services Associate – Intermediate Support or Senior Support). The Library Services Associate provides circulation, reference, course reserve and interlibrary loan services; supports processing and maintenance activities and ensures adherence to library guidelines and policies. This position is responsible for providing circulation services, course reserves, and assisting the team with special projects. This position is an 82.5% FTE position (33 hours per week, year round), with benefits outlined in HR105 Reduced FTE positions, and a Grade 5 salary prorated based on the employee’s FTE (as listed in the job catalog). This is an on-site, year-round position with limited opportunity for a flexible work arrangement. The core hours of this position are Monday through Thursday 2pm – 9pm and Sundays 2pm – 8pm. Core hours will change during breaks and summers in alignment with the academic school year. Training is provided for all functions of the position.

In this position, you will:

• Be responsible for providing outstanding service to our community (direct interaction with students, staff, faculty, and community members) with empathy and clear communication.
• Serve as the lead for local campus Course Reserve processing and training. Processing may include actively researching required texts for campus courses, working with the Acquisitions Specialist to acquire course materials, and processing physical and electronic materials. Training may include serving as the local point of contact for course reserves, delivering local reference and technical assistance, copyright assistance, and training.
• Hire, supervise, schedule, mentor, and train the library’s college students who are employed as Student Library Assistants (SLAs) at the circulation desk.
• Work closely with Library Services Manager to propose, strategize, and oversee student portion of the wage budget.
• Training provided for crossover duties and responsibilities that may include: assist with all aspects of the delivery of ILL services at the campus; assist with basic collection maintenance; collaborate with Thun staff and local campus IT to provide services and maintain equipment.
• Serve on campus, library, or university committees as desired.

Looking for these requirements:

• Intermediate Support Level: High School Diploma/GED or Vocational Training/Degree and 2+ years of relevant experience or an equivalent combination of education and experience; Senior Support Level: Associate's degree and 4+ years of relevant experience or an equivalent combination of education and experience.
• Customer service experience through work, volunteering, or personal projects.
• Ability to effectively communicate through chat, email, and in-person.
• Competence in using multiple systems, websites, and tabs to checkout items and locate information.
• Can sit or stand at the circulation desk for 4+ hours at a time, guide a patron around the library, push/pull a book cart up to 50 lbs., lift books and/or equipment, kneel to browse low shelves, use a kick stool to browse high shelves. Reasonable accommodations are available.
• Can positively navigate change and uncertainty.
• Willingness to uphold our Penn State Values – integrity, respect, responsibility, discovery, excellence, and community.
• Commitment to DEIAB (Diversity, Equity, Inclusion, Accessibility, and Belonging) and embrace the Libraries Diversity, Equity, Inclusion, and Accessibility (DEIA) Commitment Statement – Penn State University Libraries is committed to disrupting racism, hate, and bias whenever and wherever we encounter it and to creating the most inclusive and diverse community that we possibly can.
• All members of the University Libraries community are responsible for, and expected to, exemplify and promote civility by following the University Libraries Civility Statement and Guidelines.
• Employment with the University will require successful completion of background check(s) in accordance with University policies.
• Bilingual skills are a plus (but not required) for serving our diverse community.

What We Can Offer:

• Benefits as outlined in HR105 Reduced FTE positions
• Flexible work arrangement
• Library team to assist, train, and support your position.
• Opportunities to work with Thun team members on special projects and events.
• Observation of quarterly University Libraries Wellness Days to focus on mental health and well-being.
• Campus gym and exercise programs are available to employees.
• Free campus parking.
• Professional development and learning opportunities.
• Opportunity to serve on University Libraries, Berks campus, or Penn State committees.
• Be a part of our community! Penn State Berks, a learning-centered college, provides a Penn State education in a small campus setting that integrates high-quality teaching, research, and dynamic community outreach.

Apply now!

To apply for this position, please complete the online application, and, in addition, upload a cover letter (including why you are interested in this position), resume, and provide contact information (phone and email) for three references.

Penn State is committed to and accountable for advancing diversity, equity, and inclusion in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission.

The salary range for this position, including all possible grades is:

$34,800.00 - $55,500.00

Salary Structure - additional information on Penn State's job and salary structure.

CAMPUS SECURITY CRIME STATISTICS: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

Employment with the University will require successful completion of background check(s) in accordance with University policies.

EEO IS THE LAWPenn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

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